Please read these terms carefully before using our platform
IMPORTANT: By accessing or using the eOrders Platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.
These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and Kshitij Software ("Company", "we", "us", or "our") regarding your use of the eOrders Platform ("Platform", "Service").
By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not use the Platform.
We reserve the right to modify these Terms at any time. Material changes will be notified through the Platform or via email. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms.
eOrders Platform is a technology service that:
The Platform does NOT:
All food preparation, delivery, and payment transactions are handled directly between customers and vendors.
To use certain features of the Platform, you may be required to create an account. You agree to:
You must be at least 18 years old to use the Platform. By using the Platform, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements.
We reserve the right to suspend or terminate your account at any time, with or without notice, for:
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:
When placing orders through the Platform, you agree to:
The Platform does NOT handle payments. All payments are processed directly between customers and vendors. The Platform:
All payment transactions are the sole responsibility of customers and vendors.
Prices displayed on the Platform are provided by vendors and may be subject to change. The Platform does not guarantee price accuracy. You should verify prices directly with vendors before placing orders.
Any disputes regarding payments, refunds, or billing must be resolved directly between you and the vendor. The Platform is not responsible for mediating or resolving payment disputes.
All orders are fulfilled by independent vendors, not by the Platform. The Platform:
Vendors are independent businesses responsible for:
Order cancellations or modifications must be arranged directly with the vendor. The Platform is not responsible for processing cancellations or modifications.
The Platform acts solely as a technology facilitator and is NOT responsible for:
To the maximum extent permitted by law, the Platform's liability is limited to:
The Platform shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
You agree to indemnify, defend, and hold harmless Kshitij Software, its affiliates, employees, directors, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
The Platform, including its design, features, functionality, and content, is owned by Kshitij Software and protected by intellectual property laws. All rights not expressly granted are reserved.
By submitting content to the Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content for Platform operation purposes.
All trademarks, service marks, and logos displayed on the Platform are the property of their respective owners. You may not use any trademarks without prior written permission.
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to our Privacy Policy.
Key Points:
While we strive to maintain Platform availability, we do not guarantee:
We reserve the right to suspend, modify, or discontinue any part of the Platform at any time without notice.
The Platform may contain links to third-party websites or services. We are not responsible for:
You access third-party links at your own risk.
You may stop using the Platform at any time. To delete your account, please contact us at support@kshitijsoftware.com.
We reserve the right to terminate or suspend your access to the Platform immediately, without prior notice, for:
Upon termination, your right to use the Platform will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive.
Disputes regarding orders, food quality, delivery, or payments must be resolved directly with the vendor. The Platform is not a party to such disputes and will not mediate them.
For disputes regarding the Platform itself, we encourage you to contact us first at support@kshitijsoftware.com to seek an amicable resolution.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in India. All parties consent to the personal jurisdiction of such courts.
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and us regarding the Platform.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign these Terms without our prior written consent. We may assign these Terms at any time.
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government actions.
If you have questions or concerns regarding these Terms & Conditions, please contact us:
Kshitij Software
Email: support@kshitijsoftware.com
Website: https://eorders.in
By using the eOrders Platform, you acknowledge that: